The ability to negotiate is a very important skill in a project manager. The Negotiation is used during all phases of the project.
People with whom you negotiate include donors, project partners, national authorities and local, external consultants, project workers.
In this manual, we can not provide you a comprehensive overview of the qualities of a negotiator.
However, we can give you rules and tips for making you a better negotiator.
Before starting the actual course on negotiation skills, should be
pause a moment on a very important element of negotiation: Communication.
It helps to establish a certain level of confidence, reduce tension and to better understand
the other party. To communicate effectively, you must:
· Encourage dialogue;
· Use your voice effectively;
· Interpret body language and know how to react;
· Listen carefully;
· To understand your points of view expressed in the writing.
Sometimes you must also put you in the shoes of another.
In trying to see things with the eyes of the other party, you will become aware of the matters it considers important and the underlying reasons.