1 – Maintain a clear vision: he must reduce his pace from the start of negotiations and not to yield to the usual acceleration of heart rate and Respiration. Must get up, stand up straight, while the release of tension in Shoulders.
2 – With the technique of anchoring: standing or sitting, is to find a location comfortable and well balanced with ground support.
3 – Do not construct a scenario: before entering a negotiation, we can not say “what will happen is that, how, and not otherwise.” We can not expect to be everything ready for anything. Of course you need to know in his hand.
4 – Observing the behavior of another person, not an opinion only with words. Therefore, the dealer should be aware of all the Change in behavior or attitude of the speaker: a direct view or No, facial expressions and behavior of voice, posture, rigid or relaxed,
The movements of hands, etc.. These non-verbal communication is indicative of the state the spirit of the person (impatience, misunderstanding, interest, etc..). A mistake can be heard, sometimes a block or a source of comparison. If Opposition can often hear the music play down the situation or Conflict.
5 – Stay professional at all times: we must distinguish between personally and professionally. If someone calls us a liar, is actually often personally. However, the professional side is under load. The distinction between the two can avoid the negative emotions.
6 – Diplomacy User’s Guide: We also provide a favorable situation, although in reality not really agree with the caller. We must not lose sight of their Objectives. In case of discrepancies, it is better to say: “Yes, you’re right, but …” instead of “no”. This attitude helps to avoid congestion and lengthens exchange. We need every objection of his interlocutor to be considered Opportunity to present their own arguments.
7 – Adopt the pace: in the context, the nature of the caller and Provisions to which it is located, the negotiators take the speed of its
Speech. See, for example, aggressive sales techniques (which forced hours) Method … Risky.
8 – use of pauses, the debate may be interrupted by pauses. Breaks include the improvement of his listening to others.
9 – to hear the voice constructed arguments in a concise and ideas attractive and wanted to listen to the caller, is no longer effective
modulate his voice, his relief.
10-trigger emotions of the audience: the image of the actor trigger feelings with his audience, the negotiator must to raise to his companion, laughter, anger, sadness, etc.. Negotiator only to those feelings, a subject of bounce. To get there, or using its power of conviction, based on their feelings.

The ability to negotiate is a very important skill in a project manager. The Negotiation is used during all phases of the project.
People with whom you negotiate include donors, project partners, national authorities and local, external consultants, project workers.
In this manual, we can not provide you a comprehensive overview of the qualities of a negotiator.
However, we can give you rules and tips for making you a better negotiator.
Before starting the actual course on negotiation skills, should be
pause a moment on a very important element of negotiation: Communication.
It helps to establish a certain level of confidence, reduce tension and to better understand
the other party. To communicate effectively, you must:
· Encourage dialogue;
· Use your voice effectively;
· Interpret body language and know how to react;
· Listen carefully;
· To understand your points of view expressed in the writing.
Sometimes you must also put you in the shoes of another.
In trying to see things with the eyes of the other party, you will become aware of the matters it considers important and the underlying reasons.